Warranty
Warranty
Sprall Platform Warranty
Every Sprall platform is built with intention, precision, and real-world use in mind.
We stand behind our materials, our workmanship, and the people who trust us with their vehicles.
Warranty Coverage
Sprall Vehicle Platforms carry a limited structural warranty for the life of the original vehicle they are installed in, for the original owner.
This warranty covers:
• Structural defects in materials or construction
• Failure of core platform components under normal, intended use
• Issues directly related to workmanship or assembly
If something fails because of how we built it, we’ll make it right.
What’s Not Covered
This warranty does not cover:
• Damage caused by misuse, abuse, or neglect
• Normal wear, cosmetic aging, or surface marks
• Damage caused by improper installation
• Damage caused by modifications or alterations
• Water damage from submersion or prolonged exposure beyond normal vehicle conditions
• Damage from vehicle accidents or extreme overloading
• Transfer of the platform to another vehicle or owner
• Commercial or industrial use
These platforms are built for real use — but how they’re used and handled matters.
Use & Load Expectations
Sprall platforms are designed for:
• Sleeping
• Storage
• Everyday overland and vehicle use
They are not designed for:
• Standing or jumping loads
• Industrial or commercial cargo use
• Extreme point loading or abuse
If you’re unsure about your setup or weight distribution, contact us.
We’ll always give you honest guidance.
How to Submit a Warranty Claim
If you believe your platform has a warranty-related issue, please contact us with:
- Your order number
- Clear photos of the issue
- A brief description of what’s happening
We’ll review your request and respond with next steps.
Depending on the situation, we may:
• Repair the affected component
• Replace defective parts
• Or provide another fair solution
Final Note
This warranty exists because we don’t build for short-term use.
We build for the long run — the same way you use your vehicle.
We’ll always approach warranty situations with honesty, fairness, and respect.