Warranty

 

Warranty

Sprall Platform Warranty

Every Sprall platform is built with intention, precision, and real-world use in mind.

We stand behind our materials, our workmanship, and the people who trust us with their vehicles.

 

Warranty Coverage

Sprall Vehicle Platforms carry a limited structural warranty for the life of the original vehicle they are installed in, for the original owner.

 

This warranty covers:

• Structural defects in materials or construction

• Failure of core platform components under normal, intended use

• Issues directly related to workmanship or assembly

 

If something fails because of how we built it, we’ll make it right.

 

What’s Not Covered

This warranty does not cover:

• Damage caused by misuse, abuse, or neglect

• Normal wear, cosmetic aging, or surface marks

• Damage caused by improper installation

• Damage caused by modifications or alterations

• Water damage from submersion or prolonged exposure beyond normal vehicle conditions

• Damage from vehicle accidents or extreme overloading

• Transfer of the platform to another vehicle or owner

• Commercial or industrial use

 

These platforms are built for real use — but how they’re used and handled matters.

 

Use & Load Expectations

Sprall platforms are designed for:

• Sleeping

• Storage

• Everyday overland and vehicle use

 

They are not designed for:

• Standing or jumping loads

• Industrial or commercial cargo use

• Extreme point loading or abuse

 

If you’re unsure about your setup or weight distribution, contact us.

We’ll always give you honest guidance.

 

How to Submit a Warranty Claim

If you believe your platform has a warranty-related issue, please contact us with:

  1. Your order number
  2. Clear photos of the issue
  3. A brief description of what’s happening

 

We’ll review your request and respond with next steps.

 

Depending on the situation, we may:

• Repair the affected component

• Replace defective parts

• Or provide another fair solution

 

Final Note

This warranty exists because we don’t build for short-term use.

We build for the long run — the same way you use your vehicle.

 

We’ll always approach warranty situations with honesty, fairness, and respect.